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Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings
Businesses are accelerating their agentic offerings for enterprises as competition heats up.
Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and ...
Salesforce Agentforce multi-agent orchestration reached general availability on June 15, 2026. Atlas Reasoning Engine 3.0 ...
Salesforce is undervalued as Agentforce turns it into an AI digital labor platform via Slack. Explore growth drivers, ...
June 15 (Reuters) - Salesforce on Monday said it will buy autonomous AI agent platform Fin for about $3.6 billion, bolstering ...
OpenAI and Salesforce have launched advanced AI agents designed to handle complex, multi-step enterprise workflows, signaling a shift from AI as a support tool to an embedded operational partner.
Upon completion of the deal, Salesforce and Fin will give customers more ways to deploy AI agents across their customer ...
Enterprise AI teams are hitting a wall — not because their models can't reason, but because the workflows underneath them were never built for agents. Tasks fail, handoffs break, and the problem ...
Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems. For decades, the contact center has been ...
The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces. Salesforce is ...
When startup fundraising platform VentureCrowd began deploying AI coding agents, they saw the same gains as other enterprises: they cut the front-end development ...
Salesforce’s national security lead details how a unified data layer, artificial intelligence agents and a repeatable ...
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