Microsoft has been cracking on with plenty of new Teams video-meeting features, but the company is now also trying to boost one-to-one calls via new features in Teams Phone. The company said 80 ...

Microsoft announced at the tail end of last week that it plans to consolidate its cloud-based phone system geared towards small businesses — called Microsoft 365 Business Voice — with its Enterprise ...

Microsoft brought a boatload of new features to Teams this month and is expected to unveil even more at Ignite next month.

Microsoft's SIP Gateway allows compatible SIP phones to work with Teams Phone. The gateway supports making and receiving calls, meeting dial-in and dial-out, and other core functionality. Select ...

Microsoft on Friday outlined changes for organizations using Microsoft Teams for phone calls. The company is introducing a new product, called "Teams Phone with Calling Plan." It combines the ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...

AudioCodes' Voca Conversational Interaction Center (Voca CIC) now supports the latest, most reliable platform available to Microsoft Teams CCaaS applications: Teams Phone extensibility. Voca CIC's new ...

Adoption of Microsoft Teams for collaboration exploded during the COVID-19 pandemic and has continued to surge as hybrid work models have become the norm. According to Microsoft, Teams reached 270 ...

E veryone has those days at work when they'd rather be left alone to focus without unnecessary distractions or their boss ...