There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

Tired of being the person your friends, relatives, and coworkers run to when they’re faced with a Mac problem? Providing help can be gratifying, but repeated requests can be frustrating: once you ...

I’ve put together an essential foundation document for Mac users who may sometimes try to help support friends and family. Still having problems? Restart the Mac holding down Command-R to enter Disk ...

Our previous report on discrepancies between Mac and PC support costs caused quite a bit of controversy, and has caused several users to check on the support status of various third party products ...

The majority of problems Mac users encounter relate to email and printers, according to support vendor Rescuecom, while issues with macOS itself, Apple hardware, and other apps are drastically less ...

Problem: you’ve got a computer that you want to take from one location to another. You see your hands, you see the iMac, you just can’t for the life of you figure out what comes next. Apple to the ...

Apple is unique among big tech companies in that it still doesn't have a dedicated generative AI chatbot on its platforms. The company's first attempt at a chatbot is rolling out now in an early ...