For every successful IT Infrastructure Library (ITIL) implementation, there’s (at least) one that doesn’t go so well. Resistance to the structure imposed by ITIL, from business users and/or IT staff, ...

With many enterprises now looking seriously at the benefits they can squeeze from new technology trends such as grid computing, information lifecycle management and on-demand (or utility) computing ...

Recent events, such as a software update causing a global IT outage and bringing down millions of systems, have ignited interest from business owners in the resilience of their IT infrastructure and ...

At this fall’s Infrastructure Management World conference, half of the conference goers surveyed said they are or will employ server virtualization (see story). Meanwhile, a leading virtualization ...