Get the latest federal technology news delivered to your inbox. Senators Bill Cassidy, R-La., and Mark Warner, D-Va., want the IRS to make it easier for people to go online to get information about ...

Washington – Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected to ...

WASHINGTON – The IRS’ overloaded phone system hung up on more than 8 million taxpayers this filing season as the agency cut millions of dollars from taxpayer services to help pay to enforce President ...

The federal watchdog overseeing tax administration is pressing the Internal Revenue Service to broaden how it reports phone service performance, warning that current measures do not give a full ...

Scammers are working overtime trying to get your money in a continuing phone scam. The Internal Revenue Service reports sophisticated IRS impostors are calling people and demanding immediate payment.

The Internal Revenue Service stumbled repeatedly during the 2000 tax season in delivering prompt and reliable telephone service to taxpayers, according to a new General Accounting Office report.

U.S. Senate unanimously passed legislation to simplify the way Americans interact with the IRS when they make mistakes on ...