I got a press release from HP recently announcing the opening of its new service center in Conway, Ark. “The $28 million site will employ more than 1,000 employees and is evidence of HP’s continued ...

The company loses a customer when tech support staff forgets there's a human being on the other end of the line Over the years, I’ve been told by executives at high-tech companies that every call that ...

If your Chrome or Edge browser keeps opening HP Support tabs on your Windows 11/10 PC, disable browser preloading, uninstall ...

Hewlett-Packard's tech support engineers will soon be able to take a look under the virtual hood of your PC from thousands of miles away. The company plans on Monday to unveil a service, called ...

If you have a Hewlett-Packard all-in-one (AIO) printer, and you’re having trouble getting some of its scanning features to work, take heart. HP’s printing software offers a collection of settings that ...