The customer relationship management (CRM) software market is on an impressive growth trajectory, with projections indicating a leap to over $48 billion in revenue by the end of 2024. This upward ...

CRM leaders can't scale AI impact until frontline users trust it. Here's how to shift from skepticism to success.

The global customer relationship management (CRM) market was projected to be valued at $63.91 billion in 2022, and it will continue to grow in size, number and adoption. Yet not many are convinced ...

For a CRM to really help a sales team, it needs to be user-friendly, work well on mobile devices, and have built-in AI features. But the best CRMs for sales can help.

Your Customer Relationship Management (CRM) tool is by far the most important part of your RIA firm’s tech stack. A recent study showed out of several hundred RIA firms surveyed, 94% of respondents ...

A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...

Five-time Inc. 5000-honoree Entire Productions is maximizing productivity with AI tools and CRM automations. One Salesforce ...

A CRM report is an analytics tool built into a customer relationship management (CRM) system that provides users with data and insights into their customers, activities, sales, and performance. It ...

Customer relationship management (CRM) systems have been transformed through the power of artificial intelligence, providing businesses with a smarter way to manage customer experiences and drive ...

Whether you’re in sales, marketing, or customer success, the best systems are the ones your team actually uses.

Many software companies have jumped at the opportunity to land their own product on the market, but this list contains five in particular that showcase how AI changes CRM for the better.

Virtua Health is using AI technology to fine-tune its messages to patients, giving them access to the right information at the right time. One of the more popular current uses of AI in healthcare is ...