Forbes contributors publish independent expert analyses and insights. I’m a clear communications expert and Plain Language advocate. I work with people all the time who sound completely different when ...

Let’s face it—writing emails can be a bit of a chore. Whether you’re trying to strike the perfect tone for a client, clarify a message for a colleague, or simply figure out how to start that daunting ...

Ever wondered why you occasionally end up not receiving any reply to your emails? Well, one reason is because sometimes they are written in an ineffective way. Problems of ineffective emails include: ...

Professional writing courses allow students to develop the knowledge and skills necessary to join a community of professionals who are communication experts in a multitude of workplace settings: ...