Content creator and customer service coach Veronika Rivera performs as ‘Veronica’ in comedy skits that reflect the reality of call center workers at the mercy of abusive callers. The viral videos ...
TwistedSifter on MSN
Call center employee tried to assist a rude caller, but they insisted on being put on hold to wait for a supervisor
Ultimately, she got her pizza order but lost her pride!
David Pogue is a six-time Emmy winner for his stories on "CBS Sunday Morning," where he's been a correspondent since 2002. Pogue hosts the CBS News podcast "Unsung Science." He's also a New York Times ...
Forbes contributors publish independent expert analyses and insights. I write about the economics of AI. Working in a call center is no walk in the park. Agents deal with a constant influx of calls, ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback