Jim Williams is a staff scientist at Linear Technology Corp. Longtime EDN readers recognize Williams as a vital contributor of analog-themed articles over the last 30 years. Williams has worked for 27 ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Kannan Kothandaraman ...
Customer satisfaction is an important part of the bigger information technology picture. In fact, it so important that Dell EMC has created the “customer experience engineer” position to focus on what ...
Looking for IT career advice? Post your question here, and we'll get our experts to answer. Q. Ever since I graduated with a "_blank"="" class="c-regularLink" target ...
Modern companies often strive to be more customer-centric. The more aware you are of customer needs and the more empathy you have toward their motivations, the easier it is to build a great product.
Seattle startup Spiral just raised $2.4 million to make sure companies can take advantage of the constant stream of customer feedback they receive. The startup, a recent participant in Amazon’s Alexa ...
Most organizations would claim they are customer-focused. At the executive level, customer experience is top of mind, especially since research shows consumer behaviors are reshaping value chains and ...
Results that may be inaccessible to you are currently showing.
Hide inaccessible results
Feedback