Inbound marketing focuses on building and maintaining customer relationships. Investing in customers attracts leads to your site. It encourages them to choose your products and services, keeps them ...

The training process is the beginning of a relationship between management and its customer care representatives. Management must understand the power of quality training. New customer care ...

Developing and nurturing a customer care culture is one of the hottest button topics among executive-level managers. But it’s not merely a trend. Being capable of providing remarkable customer care ...

MUSCAT -- Winner of three Mazda global awards for customer service, Towell Auto Centre (TAC) has always been known to go that extra mile in ensuring that their employees provide their customers with a ...

BRADFORD clinical leaders are funding customer care training for GP receptionists to help improve patients’ experiences at surgeries. NHS Bradford City and NHS Bradford Districts clinical ...

The Ministry of Social Development and Family Services have embarked on a training programme to help improve its customer service. Titled "Premium Customer Care - That's how we do things around here", ...