How To Set Up an IVR Call Flow to Maximize Containment Rate Your email has been sent Thoughtful IVR call flow design helps callers help themselves. Learn how to set up an intuitive caller journey and ...

There are all sorts of interesting apps available in the Play Store. We stumble upon new ones on a daily basis, and the Screenshot Flow app is a good example. This app allows you to create diagrams ...

I've long been a fan of Gliffy, a fantastic online diagram tool that's like Microsoft Vizio in your browser, only free. Now comes Best4c, a similar Web-based tool, and I think I like it even better.

If there’s a situation where you and your friend need to collaborate on diagrams in a project simultaneously, what would you do? Naturally, team up and work with him but what if they reside in two ...