Silverback AI Chatbot has announced the introduction of its next-generation AI Agents, a major advancement in conversational technology designed to transform how organizations automate communication, ...

Overview: NLP is widely used in sentiment analysis, chatbots, and content classification.Data scientists combine NLP with ...

AI tools like ChatGPT and Claude stand apart from search engines because of their conversational, chat-based design.

When faced with a problem, it's increasingly common for us to ask a chatbot. Within seconds of posing the question, you have an answer. So it's unsurprising people are turning to artificial ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

OpenAI said its latest GPT-5 improvements reduced undesirable behavior from chatbots by 65%. But usage guidelines remain mixed, even from CEO Sam Altman himself.

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be a mental health provider. Jon covers artificial intelligence. He previously led CNET's home energy and ...

“‘Chatty’ said you would say that,” my patient told me, smiling playfully. He’d been consulting a chatbot on his days off from treatment, and apparently it had anticipated my advice. “Did he?” I ...

The draft legislation would require AI companies that make chatbot companions to institute a strict age-verification process.