Silverback AI Chatbot has announced the introduction of its next-generation AI Agents, a major advancement in conversational technology designed to transform how organizations automate communication, ...

The findings reveal a critical hierarchy in how students evaluate chatbot technologies. Attitude emerged as the strongest ...

A "transformation" is upon us. After a multi-year procession of educational technology products that once promised to shake ...

Testing also plays a big role. Running multiple trials, tracking performance and making adjustments along the way will help ...

Silverback AI Chatbot has announced an update to its AI Agents framework, extending the platform’s ability to support businesses in automating structured workflows and customer engagement processes.

Parents, child safety groups and politicians have been putting pressure on tech companies to make AI chatbots safer.

The GUARD Act—introduced in Congress by Senators Josh Hawley and ​​Richard Blumenthal—aims to keep minors off chatbots such ...

Meta, the parent company of Instagram and Facebook, plans to roll out new safety features for its artificial intelligence (AI) chatbots to help protect teens amid growing concerns about the ...

Perhaps nowhere is this more clear than when it comes to conspiracy theories: Many people believe that you can’t talk conspiracists out of their beliefs. But that’s not necessarily true. It turns out ...

The start-up, which creates A.I. companions, faces lawsuits from families who have accused Character.AI’s chatbots of leading ...