In today's digitally accelerated world, companies seek creative solutions to increase customer satisfaction and simplify operations. One of the most transformative technologies is AI chatbots, which ...

As businesses increasingly rely on AI chatbots, securing conversational AI is now mission-critical. Learn about common chatbot vulnerabilities, AI risk management strategies, and best practices — from ...

Silverback AI Chatbot has announced the introduction of a new feature, “AI Agents,” which represents a further evolution of its technology designed to support business operations, customer ...

As more and more people seek advice from chatbots, these technologies may start to influence human behavior and societal ...

A research team led by Professor Jeong Kyung-mi and Professor Park Jin-young of the Department of Mental Health at Yonsei ...