Marketing experts Ming-Hui Huang and Roland Rust wrote an influential article titled “Artificial Intelligence in Service” in which they theorized that there are four types of intelligences needed to ...

Businesses can take practical steps to help employees prepare for an AI-driven future. Discover top tips for embracing the ...

Artificial intelligence is everywhere. And the recent explosion of new AI technologies and tools has introduced many new terms that you need to know to understand it. The technology fuels virtual ...

Computer scientist and award-winning author Melanie Mitchell has thought a lot about artificial intelligence — how it works in its many forms, how “intelligent” AI really is, how it might impact ...